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If you joined Chatref on an older monthly plan – the kind with a set number of message coins each period – you’re all set. Nothing changes for you. Your plan keeps working exactly as it did, and your bot keeps answering as normal.

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What’s different now

New accounts use pay as you go: a Balance in dollars that you top up when it runs low, with no monthly fee. Your existing plan sits alongside this, untouched.
Your current planPay as you go
BillingContinues as beforeTop up a dollar balance when you choose
What changes for youNothing–

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Want to switch?

You’re welcome to move to pay as you go if you’d prefer a balance you top up instead of a monthly plan. New top-ups are handled through our secure payment provider, Paddle. Reach out to support and we’ll help you make the switch.
There’s no rush and no pressure. Stay on your current plan as long as it suits you, or switch whenever you’re ready.

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Next steps

Billing overview

See how pay as you go works for new accounts.

Add funds

How top-ups, the free trial, and expiry work on pay as you go.